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Titel Staff-less libraries : innovative staffing design
SAB Klassning
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Annat medium ebook version : ISBN 9780081019245
ISBN
Antal i kö:
*00001202nam 122003618i 4500
*001285641
*00520170308161336.0
*008170308s2017 enk e 000|0|eng|d
*020 $a9780081019238 (pbk.) : $c£48.99
*020 $z9780081019245 (ePub ebook) : $c£48.99
*035 $a(Uk)018240008
*035 $a(SE-LIBR)20135451
*08204$a023 $223
*084 $aAbcc $2kssb/8 (machine generated)
*1001 $aJohannsen, Carl Gustav,$eauthor.
*24510$aStaff-less libraries : $binnovative staffing design / $cCarl Gustav Johannsen.
*263 $a201703
*300 $a1 volume ; $c23 cm
*650 0$aLibrary personnel management$zDenmark .
*650 0$aLibraries.
*650 0$aLibraries$zDenmark .
*77608$iebook version : $z9780081019245
*852 $hAb
^
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Staff-Less Libraries: Innovative Staff Design considers the challenges of this approach, its pros and cons, identifies international experiences, and discusses best practices. It presents a step-by-step approach to implementing a staffless library and/or services, and seeks to inspire professionals to share experiences and optimize their library.
Staff-less public libraries, enabled by technological developments, represent a significant and innovative aspect of the development of public libraries. The concept radically enlarges the availability of user access to public libraries. Some Danish public library branches have, for example, increased their weekly opening hours from 20 to 80 hours per week. In Denmark, the concept has been quite successful, increasing the number of staff-less libraries from 81 public library units in 2011 to 260 in 2014.
From a longer view, however, the staff-less library concept contributes to the modernization of public libraries by further opening the library. Many library professionals have been surprised by the near absence of vandalism through the staffl-ess opening hours. According to the latest trend, the staffless library model is gradually moving from thinly populated rural areas and suburban neighborhoods to urban contexts. This book explores the concept, hence furthering the debate.
List of Figures p. vii List of Tables p. ix List of Boxes p. xi Acknowledgments p. xiii Introduction p. 1 Purpose p. 1 What Is an Open Library? p. 2 Challenges p. 10 Benefits p. 11 The Pros and Cons p. 21 Research Questions p. 37 The Basic Structure of the Book and Recommendations for Reading p. 38 Open Library Service in a Broader Perspective p. 43 Library History Perspective-The Gradual Opening of the Library p. 43 Open Libraries in Seven Countries-Overview p. 49 Public Sector and Business Contexts p. 62 Private Sector Self-Service Experiences p. 63 Saved Time p. 67 Summary p. 68 The Development and History of Open Libraries p. 71 Introduction p. 71 Technological Requirements p. 71 New Trends/Opportunities in the Future p. 75 Open Libraries in Seven Countries Based on Research Oriented Reports and Articles p. 77 The Role of Stakeholders p. 105 Legitimacy and Legality p. 108 Summary p. 111 Open Library Communities, Users, and Usage p. 113 Introduction p. 113 Urbanization p. 114 Neighborhood Characteristics p. 115 Sociodemographic Factors p. 117 Age, Gender, and Ethnic Minorities p. 120 National, and International Variations p. 122 User Types and Segments p. 124 Usage Patterns and Amount p. 129 User Purposes, Needs, and Preferences p. 138 User Behavior-and Misbehavior p. 139 80% Had Not Experienced Vandalism p. 140 User Satisfaction p. 145 User Movement Patterns p. 145 Summary p. 146 Critical Success Factors p. 149 Introduction p. 149 Strategies to Prevent Vandalism, Unrest, and Harassment p. 150 Strategies to Make the Library an Inviting and Inspiring Place p. 150 Strategies to Improve Communication and User Friendly-ness p. 152 Strategies to Promote the Library as a Local Third Place or Meeting Place p. 152 Summary p. 152 A Step-by-Step Approach to Implementation p. 155 Introduction p. 155 Selecting and Planning the Technological Infrastructure p. 155 Internal Marketing p. 157 Designing and Furnishing the Library p. 158 Optimizing Serendipity and Variety (e.g., Exhibitions) p. 158 Inviting and Facilitating Local Support to Use the Library as Meeting Point and Third Place p. 159 Summary p. 159 Conclusions p. 161 References p. 163 Index p. 171